Prince William Shares Emotional Childhood Memory with Prince Harry in First Public Mention of His Brother in Years .Linh

He goes on to describe Diana’s natural way of easing everyone’s nerves.

“My mother went about her usual, making everyone feel relaxed, having a laugh and joking with everyone,” he says. “I remember at the time kind of thinking, ‘Well, if everyone doesn’t have a home, they’re all going to be really sad.’ But it was incredible how happy an environment it was.”

Reflecting on the experience, William says, “I remember having some good conversations, playing chess, chatting and that’s when it dawned on me that there were other people out there who don’t have the same life as you do. You know, when you’re quite small, you just think life is what you see in front of you and you don’t really have concept to look elsewhere. It’s when you meet people, as I did then, who put a different perspective in your head and say, ‘Well, I was living on the street last night,’ and you’re like, ‘Woah.’ I remember that happening.”

Prince William has served as patron of The Passage since 2019. Since his first visit to the charity alongside his brother, Harry, he’s returned on several occasions.

In a 2017 interview with Newsweek, Harry also opened up about the experience, saying, “”My mother took a huge part in showing me an ordinary life, including taking me and my brother to see homeless people. Thank goodness I’m not completely cut off from reality. People would be amazed by the ordinary life William and I live.”

William’s comments come amid ongoing strain between the brothers. It’s been widely reported that tension between Harry and William began in 2016 after William expressed concerns about how quickly Harry was moving in his relationship with Meghan Markle. In 2020, Harry and Meghan announced that they were stepping back from their royal roles.

The last time the brothers appeared together was in August at their uncle Lord Robert Fellowes’ memorial service. However, they reportedly did not interact with one another there.

Sources previously told PEOPLE that Harry’s attempts to connect with William — through texts, calls, and messages — have been ignored.

The rift with Prince William is “very bad,” a royal insider said, but it’s not “irreparable.”

William’s documentary, which airs on Oct 30 and 31, will follow him as he launches Homewards across the U.K., as well as the journeys of those currently facing homelessness or who have lived experience of the issue. The documentary will also feature well-known advocates of the program, alongside those leading individual projects across the U.K.